Support

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Creating & Joining Rooms

How do I create a temporary room?

Open split and tap "New split" on the home screen. A temporary room is created instantly — no account or sign-in required. You'll receive a unique room code, shareable link, and QR code you can send to anyone joining the split.

How do others join my room?

Share the room link, short code, or QR code with the people you're splitting with. They can join by opening the link, entering the code in the app, or scanning the QR code. No app account is needed to join.

My room link has expired. What do I do?

Temporary rooms expire automatically after a period of inactivity. Once a room expires, its data cannot be recovered. If you need to continue tracking expenses with the same group, create a new room and re-enter any outstanding amounts. We recommend sharing the settlement summary before a room expires.

Adding & Editing Expenses

How do I add an expense?

Inside a room, tap the "+" button or "Add expense." Enter a description, the total amount, who paid, and which participants share the cost. You can split equally among all participants or customize the split by amount, percentage, or shares.

Can I edit an expense after adding it?

Yes. Tap on any expense in the room to open it and make changes. The settlement totals update automatically when you save.

What split methods are available?

split supports dividing an expense equally among all or selected participants, by exact amount, by percentage, or by shares (weighted portions). Choose the method that fits each situation.

I entered the wrong amount. How do I fix it?

Open the expense and edit the amount. The settlement recalculates immediately. If you notice an error after sharing a summary, create a corrected summary and send it to your group. Contact support@dosplit.app if you need further help.

Settlements & Sharing

How does split calculate who owes whom?

split adds up each person's share of every expense and compares it against what each person paid. It then calculates the minimum number of transfers needed to settle all balances — meaning fewer payments for everyone.

How do I share the settlement summary?

Tap "Share summary" in the room. You'll get a plain-text breakdown of who owes whom and how much. Copy it to your clipboard or send it directly through any messaging app — iMessage, WhatsApp, Telegram, or any other.

Does split send money between participants?

No. split is a calculation tool only. It shows you who owes whom and how much, but it does not process, transfer, or hold any money. Payments are made directly between participants using whatever method they prefer.

App Store & Billing

How do I manage or cancel my split Pro subscription?

Subscriptions are managed through the App Store (iPhone) or Google Play (Android). On iPhone, go to Settings → your name → Subscriptions. On Android, open the Play Store → account → Payments & subscriptions → Subscriptions. You can cancel at any time from there.

I was charged but Pro features aren't active.

Try restoring your purchase: open split, go to Settings, and tap "Restore purchases." If the issue persists, contact support@dosplit.app with your App Store or Google Play order number.

I have a billing question not answered here.

For billing issues related to the App Store or Google Play, contact Apple Support or Google Play support directly, as payments are processed by those platforms. For all other billing questions, email support@dosplit.app.

Bugs & Privacy

I found a bug. How do I report it?

Please email support@dosplit.app with a description of the issue, the steps to reproduce it, and your device model and operating system version. We'll investigate and respond as quickly as possible.

I have a privacy question.

Please review our Privacy Policy for full details on how data is handled. For specific privacy questions or requests, contact support@dosplit.app.